Last updated: 2025. This policy applies to all Filipino players using the BingoPlus platform. It explains what data we collect, why we collect it, and how we keep it safe. If you have questions after reading, check the FAQ page for plain-language answers.
When you register and play on BingoPlus, we collect the personal information needed to operate your account and comply with Philippine regulations. This includes your name, mobile number, date of birth, and any identity documents you submit during verification. We also collect transactional data — deposit amounts, withdrawal requests, game history, and wallet balances — to maintain accurate account records and process payouts in Philippine pesos. Device and usage data such as your IP address, browser type, and session timestamps are logged automatically to support platform security and detect unusual activity. We do not collect more information than is necessary for these purposes, and we do not ask for sensitive data unrelated to gaming or financial compliance. All data collection is carried out in accordance with applicable Philippine data protection law. If you are unsure what information is held on your account, the FAQ page explains how to submit a data access request.
BingoPlus uses your personal data for a limited set of clearly defined purposes, all of which are directly connected to running a safe and compliant gaming platform for Filipino players. Your account information is used to verify your identity, process deposits and withdrawals, and ensure that only eligible players can access real-money games. Transaction records are used to calculate and pay out winnings accurately, to detect fraud, and to meet our obligations under Philippine financial regulations. Usage and device data helps us identify suspicious login attempts, protect your account from unauthorised access, and improve platform performance on mobile browsers. We may use your contact details to send you important account notifications — such as security alerts or policy updates — but we do not send unsolicited marketing messages without your consent. We do not use your data to build advertising profiles or share it with third-party marketers. Every use of your data is proportionate to the purpose it serves, and we review our data practices regularly to ensure they remain appropriate.
BingoPlus does not sell your personal data to any third party, and data sharing is strictly limited to what is necessary for the platform to function legally and securely. We share data with payment processors and e-wallet providers solely to facilitate deposits and withdrawals in Philippine pesos — these providers are contractually required to handle your data securely and use it only for the transaction at hand. Identity verification partners may receive copies of documents you submit during the KYC process, again under strict data handling agreements. Where required by Philippine law or by a lawful order from a regulatory or law enforcement authority, we will disclose relevant account information — but only to the extent required and only after verifying the legitimacy of the request. We do not share data with other gaming platforms, data brokers, or advertising networks. Any third party that receives data from BingoPlus is bound by confidentiality obligations and is not permitted to use that data for any purpose beyond the specific service they provide to us. If you have concerns about a specific data-sharing scenario, the FAQ is the best place to start.
Protecting the personal and financial data of Filipino players is a core operational priority for BingoPlus, and we apply industry-standard security measures across all parts of the platform. Data in transit between your device and our servers is encrypted using secure protocols, so your login credentials and payment details are never exposed in plain text during transmission. Stored data is protected by access controls that limit who within the organisation can view sensitive account information, and access logs are maintained to detect any internal misuse. We conduct regular security reviews and respond promptly to any identified vulnerabilities. While no online platform can guarantee absolute security against all possible threats, BingoPlus takes every reasonable step to minimise risk and respond quickly if a security incident occurs. In the event of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities in accordance with applicable law. You can also help protect your account by using a strong, unique password and not sharing your login details with anyone.
Under Philippine data protection law, you have a set of rights regarding the personal information that BingoPlus holds about you, and we are committed to making it straightforward for you to exercise those rights. You have the right to request access to the data we hold on your account, to ask us to correct any inaccurate information, and to request deletion of your data in circumstances where we no longer have a legal basis to retain it. You also have the right to object to certain types of processing and to request that we restrict how we use your data while a complaint or query is being resolved. To exercise any of these rights, you can submit a request through the support channels described in the FAQ page, and we will respond within the timeframe required by applicable law. We will never penalise you for exercising your data rights, and exercising these rights will not affect your ability to continue using the BingoPlus platform. If you believe your data rights have been violated, you also have the right to lodge a complaint with the National Privacy Commission of the Philippines.
BingoPlus retains personal data only for as long as it is needed for the purpose it was collected, or for as long as we are required to keep it under Philippine law. Account information and transaction records are typically retained for a minimum period after account closure to comply with financial record-keeping regulations and to handle any disputes or regulatory inquiries that may arise. Identity verification documents are retained for the period required by applicable anti-money laundering and know-your-customer regulations. Once the applicable retention period has passed and there is no ongoing legal or regulatory reason to keep your data, it is securely deleted or anonymised. If you close your BingoPlus account, your data will not be deleted immediately — it will be retained for the legally required period and then removed. You can find more detail on specific retention periods by submitting a query through the support channels listed in the FAQ. We do not retain data indefinitely, and we review our retention schedules regularly to ensure they remain compliant and proportionate.
BingoPlus may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable Philippine law, and the most current version will always be available on this page with the date of the last update noted at the top. Where changes are significant and materially affect how we handle your personal data, we will make reasonable efforts to notify registered players through the platform. Continued use of BingoPlus after an updated policy has been published constitutes your acceptance of the revised terms. If you do not agree with any changes, you should stop using the platform and may request account closure through the support channels in the FAQ. We encourage all Filipino players to review this policy periodically so they remain informed about how their data is being handled. This policy should be read alongside the Terms and Conditions, which together form the full agreement between you and BingoPlus. If any part of this policy is unclear, the FAQ is the best starting point for plain-language guidance.
Common questions from Filipino players about privacy, data use, and account security.
BingoPlus is built for Filipino players who want real entertainment with real security. Create your account today and enjoy slots, fish games, and sports betting — all in Philippine pesos, all from your mobile browser.